Never lose a claim to a missed call
ClaimCascade Textback answers every missed call with an instant text, qualifies the lead over SMS, and hands your firm a ready-to-call summary before you're back at your desk. It's the first piece of the full AI operating system for public adjusters.
No contract · five-minute setup · founding partner spots are limited
Textback is step one of a bigger system
We're building customer-funded, module by module. Textback ships first — everything after it gets built as firms on the platform need it.
Textback
Missed-call auto-text and SMS qualification. Available to founding partners now.
AI voice receptionist
Full voice intake for calls that need more than a text thread.
Guided claim intake
Structured intake forms replacing the current stack of PDFs.
Document intelligence
Automatic extraction from policies, estimates, and adjuster notes.
Full pipeline dashboard
Client portal, automated messaging, and one live view of every claim.
The moment you miss, someone else answers
Homeowners call three firms after a loss, not one. Textback closes the gap between "missed call" and "someone's already talking to them."
Instant text-back, every missed call
The second a call goes unanswered, the caller gets a text — not a voicemail they'll never check.
SMS qualification
A short back-and-forth over text captures damage type, coverage, and urgency — no app, no form.
Ready-to-call summary
Your team gets a clean summary in their inbox — not a raw transcript to sort through.
Client portal
A branded status page for every policyholder — claim stage, documents, and messages in one place. Coming as firms grow past the wedge.
Automated messaging
SMS and email sequences that keep clients and carriers updated automatically.
Claims pipeline dashboard
One live view of every claim, firm-wide, filterable by stage or adjuster.
Two paths from the same missed call
Only one of them keeps the claim in your pipeline.
An answering service takes a message. Textback starts intake.
ClaimCascade doesn't replace your team — it captures the missed moment and gets your callback started warm.
"Every unanswered call is a homeowner who called someone else next. A missed call shouldn't cost you the claim."
The claim you miss is usually not waiting around
Use your own call volume to estimate what even one recovered claim could mean.
A small number of firms, shaping this with us
We're not selling seats yet — we're onboarding a handful of firms directly, by hand, to get Textback right before it scales.
Take this with you
One-pagers for follow-ups, objections, and the offer. No signup required.
Questions, answered
Is this the full platform from the pitch deck?
Not yet. Textback is the first module — a focused wedge that solves one real problem (missed calls) well. The voice AI, document intelligence, client portal, and pipeline dashboard are being built next, funded by Textback customers rather than outside capital.
How does Textback actually work?
When a call to your firm goes unanswered, the caller gets an instant text. A short SMS conversation qualifies the loss — damage type, coverage, urgency — and your team gets a ready-to-call summary before you're back at your desk.
Do I need to change my phone number or system?
No. Textback sits on top of your existing business line. Setup takes about five minutes and there's no contract.
What does "founding partner" mean?
We're onboarding a small number of firms directly, working closely with each one to get the product right. Founding partners get pricing locked in for life and first access to every module as it ships.
How many spots are open?
Limited on purpose — we want to actually talk to every firm we bring on, not run a self-serve funnel yet.
Founding partner spots are limited on purpose.
Join now and help shape the AI operating system for public adjusters from day one.